What is our standard delivery service?
As we don't create further complexities of different delivery options and prices, we have come up with one option. Our Standard service is Next Working Day Delivery.
All orders are Picked, packed and dispatched on the same day Monday to Friday**.
Order before 1pm for next day delivery
*Standard delivery is free on all orders over £60
*Standard delivery is £3.95 for orders under £60
*We use DPD next day delivery courier service, once your order is dispatched you will receive a email/text with detailed tracking.
*Please note we try to get all orders dispatched on the same day if ordered before 1pm in order to receive the next day delivery service but during the festive season there maybe be a 1-2 delay.
*If your item is urgent please contact our customer service team before ordering.
**Exceptions include busy Festive period where we aim to dispatch orders within 1-3 working days**
For further information you can see the delivery & dispatch page.
Please contact us at firstname.lastname@example.org for exact dispatch timings.
Who are our Couriers?
We use DPD next day delivery service, you can track your order via the link in your confirmation email.
Please ensure that you supply your full name and correct delivery address (including postal code and country of destination).
Unfortunately, we can not be liable for orders that do not arrive at their destination due to incorrect delivery information being provided at checkout.
In an unlikely event of your order not arriving at its destination in spite of correct delivery information being provided at checkout (within 10 days for UK deliveries and 30 days for overseas deliveries),
please contact us in writing at email@example.com
Please note there is a 14 day cooling down period (from date of postage) before we will take action on lost or missing parcels in light of courier's terms.